Refund Policy

Damaged Goods


We do our best to ensure your bottles travel safely, but occasionally accidents may happen while in transit. If the product you received was damaged, please reach out and send a photo to us, and we will replace it at no cost to you.



We will do our best to address any changes to an order before it ships, but once packages enter processing, they cannot be canceled or modified. In these cases, orders may be eligible for a return.

Only unopened packages with the seal intact that are returned within 30 days of purchase will receive a refund. Opened or damaged packages are not eligible for returns.


Please send returns to:


1995 Kobara Ln
San Jose, CA 95124


Please include your name, e-mail address, order number, a copy of your paper invoice or a printed copy of your e-mail receipt, and the reason for return.